Last Updated: July 13, 2026
Welcome to our ticketing platform. By purchasing a ticket, accessing our website, or attending any event organized or managed through our platform, you agree to the following Terms & Conditions.
By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.
All tickets sold through our platform are subject to availability.
Once payment has been successfully completed, an order confirmation and e-ticket will be sent to the email address provided during checkout.
Customers are responsible for ensuring that all information provided during purchase is accurate.
All ticket prices are displayed in Malaysian Ringgit (MYR) unless otherwise stated.
Prices may change without prior notice before purchase.
Applicable taxes, service charges, and processing fees may be added during checkout.
All ticket purchases are final.
Tickets are non-refundable, non-exchangeable, and non-transferable, except where required by applicable law or if the event is cancelled by the organizer.
If an event is cancelled by the organizer, customers may be eligible for a refund according to the organizer’s official refund policy.
Service fees and payment processing fees may not be refundable.
The organizer reserves the right to:
Change event schedules
Change venue
Replace performers or speakers
Modify event programmes
Change seating arrangements where necessary
Such changes do not automatically qualify for refunds.
If an event is cancelled due to unforeseen circumstances, force majeure, government restrictions, natural disasters, or safety concerns, the organizer will announce the refund or rescheduling process through official channels.
A valid e-ticket or QR Code must be presented for admission.
Each ticket is valid for one entry only unless otherwise specified.
The organizer reserves the right to refuse entry to any person who:
Appears intoxicated
Possesses prohibited items
Engages in disruptive behaviour
Violates venue regulations
The following items may not be brought into the venue unless expressly permitted:
Illegal substances
Weapons
Fireworks
Laser pointers
Professional recording equipment
Dangerous objects
Any item considered unsafe by venue security
Security checks may be conducted upon entry.
By attending the event, you acknowledge that photographs, videos, and recordings may be taken.
The organizer reserves the right to use such recordings for promotional, marketing, documentary, or commercial purposes without additional consent or compensation.
Personal information collected during ticket purchase will be used for:
Ticket issuance
Event communication
Customer support
Fraud prevention
Legal compliance
We do not sell your personal information to third parties.
All website content, including logos, graphics, designs, text, videos, trademarks, and software, remains the property of the organizer or respective rights holders.
No content may be copied, reproduced, or distributed without written permission.
The organizer shall not be liable for:
Personal injury
Loss of personal belongings
Delays caused by external circumstances
Technical failures beyond reasonable control
Travel or accommodation expenses incurred by attendees
Attendance is at the customer’s own risk.
Tickets obtained through unauthorized sellers, fraudulent means, or illegal resale may be invalid.
The organizer reserves the right to cancel such tickets without refund.
While we strive to provide uninterrupted service, we do not guarantee that the website will always be available or free from technical errors.
We reserve the right to suspend or update the website at any time.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Malaysian courts.
We reserve the right to modify these Terms & Conditions at any time.
Any updates will become effective immediately upon publication on this website.
Continued use of our services constitutes acceptance of the updated Terms.
If you have any questions regarding these Terms & Conditions, please contact us using the contact information available on our website.
Thank you for supporting our events. We look forward to providing you with a safe and enjoyable experience.